Last updated: 13 October 2026
⚠ Legal review required. This document is a template draft produced for planning purposes. It has not been reviewed by a qualified lawyer and does not constitute legal advice. Before publishing this page, all content must be reviewed and approved by a qualified legal professional familiar with your specific circumstances, jurisdiction, and business model.
Privacy Policy
This policy explains how [Company Name] (“Nexora”, “we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website or contact us about our services.
1. Who we are
[Company Name] is a [legal entity type, e.g. Limited Company, LLC] registered at [Registered Address]. We provide cybersecurity, software engineering, cloud infrastructure, and DevSecOps services to business clients worldwide.
For questions about this policy, contact us at: [Contact Email].
2. What personal data we collect
We may collect the following categories of personal data:
Contact and enquiry data
When you complete our contact form or email us, we collect: your name, work email address, the message content, and any other information you voluntarily provide (such as your company name or the nature of your project).
Technical and usage data
When you visit our website, we may collect your IP address, browser type, operating system, referring URL, pages visited, and visit duration via our analytics provider (Vercel Analytics). Vercel Analytics is designed to operate without placing cookies on your device.
Communications data
If we exchange emails or messages with you, we retain the content of those communications for the purpose of managing our engagement with you.
We do not collect special category data (such as health, biometric, or racial data), and we do not knowingly collect data from individuals under 16 years of age.
3. How we use your data
We use the personal data we collect for the following purposes:
- To respond to your enquiries and assess whether we can work together
- To manage and deliver our contractual services to you
- To send service-related communications (project updates, invoices, handover documentation)
- To improve our website and understand how visitors engage with it (analytics)
- To comply with our legal and regulatory obligations
- To protect our legitimate business interests and legal rights
We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
4. Legal bases for processing (EU / UK)
For individuals in the EU/EEA and United Kingdom, we process your data on the following legal bases under the GDPR / UK GDPR:
- Contract (Article 6(1)(b)): Processing necessary to fulfil a contract with you or to take steps at your request before entering a contract
- Legitimate interests (Article 6(1)(f)): Responding to enquiries, website analytics, improving our services, and protecting our business interests — where these interests are not overridden by your rights
- Legal obligation (Article 6(1)(c)): Where processing is required to comply with applicable law
- Consent (Article 6(1)(a)): Where you have clearly opted in — for example, to receive marketing communications (we do not currently send marketing emails)
5. Data retention
We retain your personal data only for as long as necessary for the purpose for which it was collected:
- Enquiry and contact data: up to 12 months if no engagement follows, or for the duration of the engagement plus 6 years thereafter (to meet legal and accounting obligations)
- Contract and project data: 6 years from the end of the engagement (in line with standard commercial limitation periods in most jurisdictions)
- Analytics data: as determined by our analytics provider (Vercel Analytics); please refer to Vercel's privacy documentation
After these periods, data is securely deleted or anonymised.
6. Your rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right of access — to obtain a copy of the personal data we hold about you
- Right to rectification — to correct inaccurate or incomplete data
- Right to erasure — to request deletion of your data in certain circumstances
- Right to restriction — to limit how we process your data
- Right to data portability — to receive your data in a machine-readable format
- Right to object — to object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — where processing is based on consent
To exercise any of these rights, contact us at [Contact Email]. We will respond within 30 days. We may ask you to verify your identity before fulfilling your request.
7. EU / EEA residents — GDPR
If you are located in the European Economic Area, the General Data Protection Regulation (GDPR) (EU) 2016/679 applies to your personal data.
Data controller
[Company Name], registered at [Registered Address], is the data controller for personal data collected through this website.
Data Protection Officer
If you have a DPO, contact them at: [DPO Email — TODO: appoint DPO if required].
Right to lodge a complaint
You have the right to lodge a complaint with your national data protection supervisory authority. A list of EU supervisory authorities is available at edpb.europa.eu.
8. UK residents — UK GDPR / DPA 2018
If you are located in the United Kingdom, the UK GDPR and the Data Protection Act 2018 apply to your personal data. Your rights mirror those under the EU GDPR (see Section 6).
UK supervisory authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
9. US residents — CCPA / CPRA (California)
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) applies to your personal data.
Categories of personal information collected
In the past 12 months we have collected: identifiers (name, email address), internet or other electronic network activity (website usage data via analytics), and communications data (enquiry content).
We do not sell or share your personal information
We do not sell your personal information to third parties, and we do not share your personal information with third parties for cross-context behavioural advertising purposes.
Your CCPA / CPRA rights
- Right to Know — what personal information we collect, use, disclose, or sell
- Right to Delete — request deletion of your personal information
- Right to Correct — request correction of inaccurate personal information
- Right to Opt-Out of Sale or Sharing — not applicable (we do not sell or share)
- Right to Non-Discrimination — we will not discriminate against you for exercising your rights
To exercise your rights, contact us at [Contact Email]. We will respond within 45 days.
Note: Other US states (Virginia, Colorado, Texas, Connecticut, and others) have enacted privacy laws with similar rights. We honour data subject requests from residents of all US states in good faith.
10. Gulf region residents
Saudi Arabia — Personal Data Protection Law (PDPL)
The Saudi PDPL, enforced by the Saudi Data and AI Authority (SDAIA), grants Saudi residents the right to access, correct, and request deletion of their personal data. We process Saudi residents' data only for the purposes described in this policy and do not transfer it outside the Kingdom of Saudi Arabia without appropriate safeguards unless permitted by the PDPL.
UAE — Federal Decree-Law No. 45 of 2021 (PDPL)
The UAE PDPL governs the processing of personal data of UAE residents. We collect and process personal data with your consent or on another lawful basis as required by the UAE PDPL. UAE residents may request access, correction, or deletion of their personal data by contacting us at [Contact Email].
Qatar — Law No. 13 of 2016
Qatar's personal data privacy law grants individuals the right to know what data is collected, to access it, and to object to processing. We process Qatar residents' data only for the purposes stated in this policy. To exercise your rights, contact us at [Contact Email].
11. International data transfers
Your personal data may be stored and processed in countries outside your own, including countries that may not provide the same level of data protection as your home jurisdiction.
Where we transfer personal data from the EU/EEA or the UK to a country not recognised as providing an adequate level of protection, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms approved under applicable law.
For more information about the safeguards in place, contact us at [Contact Email].
12. Third-party services
Vercel Analytics
Our website uses Vercel Analytics to understand website traffic and performance. Vercel Analytics is designed to collect usage data without placing cookies on your device and without tracking individuals across sites. Data is processed by Vercel Inc., United States. For Vercel's privacy practices, see vercel.com/legal/privacy-policy.
We do not use advertising networks, social media pixels, or third-party remarketing tools on this website.
13. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS), restricted access controls, and regular security reviews.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
14. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or applicable law. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Material changes will be communicated to existing clients by email where we hold your contact information.
15. Contact and complaints
To exercise your data rights, ask a question about this policy, or raise a concern, contact us at:
[Company Name]
[Registered Address]
Email: [Contact Email]
Privacy / DPO contact: [DPO Email]
If you are not satisfied with our response, you have the right to complain to your local data protection supervisory authority (see Sections 7 and 8 for EU and UK authorities).